Where locals go to get things done

Norwich Copies Plus is proud to serve Norwich and our surrounding communities as a retail shipping and office supply store. Also known as business service centers, we offer a variety of services of services to help you get things done.

  • Carrier pickup can vary based on the driver’s route. Typical carrier pickup is:

    • FedEx Ground - 2:00pm

    • FedEx Express - 4:00pm

    • UPS - 4:00pm

    Please note our standard procedure involves completing carrier pickup in our shipping software. We can still receive packages after carrier pickup but will not scan them in our system until the following business day.

    Let our staff know if you drop off an urgent package (express) and the carrier has picked up for the day.

  • Yes! As a UPS ASO and FASC we accept prepared and ready to ship drop offs for free.

    As of August 2025, we provide complimentary taping and can print labels for 25 cents. We’ll let the community know well in advance if we need to implement taping charges. Amazon return labels are complimentary but may be subject to label printing fees in the future.

  • We accept a limited number of QR codes. As a retail shipping store our software is limited by the company issuing the return. Most companies will also provide a shipping label option; it may just be tucked away in their email to you.

    Only The UPS Store can accept Amazon QR codes (we are a UPS Authorized Shipping Outlet). We have instructions about how to switch to a shipping label: read here.

  • We can hold packages for a small parcel holding fee (typically $2-$5). This reduces the risk of “porch pirates” taking your packages while you are away from home.

    We do not charge for UPS Access Point and Amazon Pick up Drop Off (PUDO) as UPS and Amazon compensate us for those services.

Services and Offerings

  • Services Include

    FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DAY A.M., FedEx 2DAY, FedEx Express Saver

    FedEx Ground, FedEx Home Delivery

    We cannot ship firearms as a FASC (including BB/pellet guns).

  • Services Include

    UPS Next Day Air, UPS 2nd Day Air, UPS Expedited, UPS Saver

    UPS 3 Day Select, UPS Ground

    We are a UPS Access Point. You can drop off your packages with shipping labels.

    We cannot ship firearms as an ASO (including BB/pellet guns).

  • Returns and Pick Up Drop Off (PUDO)

    We can accept Amazon returns with a barcode shipping label. We have used and new packaging for sale if you discarded the original.

    Have a QR code? We can help! Click here for instructions.

    Select our store during checkout and we’ll keep it safe until you pick it up.

  • Packing Supplies

    We have various boxes and packing supplies available for purchase. Grab your supplies to take home and pack, or if bring your item in and we can help you pack it!

  • Copy Center

    We can copy or print letter, legal, or tabloid size (including cardstock). We can laminate up to 24 inches and produce basic business cards in-house. Self-serve copier available at the front of the store.

    Faxing and Scanning available.

  • Office Supplies

    Various office supplies available for purchase. Don’t see what you are looking for? We can order it for you!

    Office furniture available in store and special order. Have a big furniture job? We can get you help!

  • Business Services

    Confidential shredding and document destruction.

    Document preparation and formatting.

    Package Holding

    (Coming Soon) Notary Services

  • Gifts and Snacks

    We have a variety of snacks and beverages along with locally produced goods from Wallings Maple Syrup and Kutik’s Honey Farm.

    Various greeting cards, Heartwood frames, and locally crocheted hats available.

 More Information

  • Yes, sometimes we do! As a family-owned business, we value time with our customers and our families - we strive to find a good balance as much as possible.

    • Saturday hours are common during the holiday season or peak shipping seasons.

    • Extended hours are planned around holidays and community events.

    We’ll share on our website and social media any plans to open on weekends or extend weekday hours.

  • We print most common paper sizes and have a few different paper finish options based on color printing, color paper, and cardstock requests. We currently do not print photographs on photo paper. We can laminate most things up to 24 inches wide. The large format laminator can take up to 30-minutes to warm up. We print:

    • Letter (8.5 × 11)

    • Legal (8.5 × 14)

    • Tabloid (11 × 17)

    We can also cut and fold in house, meaning we can provide postcards, business cards, and more!

  • At this time the largest we print is Tabloid (11 × 17). We have completed various larger jobs by tiling together prints, usually two or more 11 × 17 pieces.

    We also work with various partners for larger format specialty prints, such as vinyl banners, retractable banners or posters. Our business-to-business partnerships may get you a better price compared to doing it yourself - just ask and we’ll see what we can do!

  • We have basic graphic design capabilities which has resulted in many satisfied customers seeking our help with business cards, invitations (baby shower, wedding, etc.), and various other designs.

    As a “Microsoft shop” we can also help with Microsoft Word, PowerPoint, and Excel. We can prepare and format documents to either print for you or send back for your own use at home or at work.